Return Policy for SBO

1. General Policy

At SBO, we strive to provide the best products and services to our customers. If you are not completely satisfied with your purchase, we are here to help. Our return policy covers a variety of situations to ensure your satisfaction.

2. Eligibility for Returns

  • Digital Products and Services: Due to the nature of digital products and services, they are non-refundable once delivered or accessed. Exceptions may apply if the service was not rendered as agreed upon.
  • Physical Products: Physical products may be eligible for returns if they are in their original condition and packaging. Returns must be initiated within 30 days of purchase.

3. Return Process

  • Request a Return: To initiate a return, contact our customer service team at leech.jakob@gmail.com with your order number and reason for return.
  • Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RAN) and instructions on how to return the item.
  • Shipping: You are responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.
  • Inspection and Refund: Upon receiving the returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within a certain number of days.

4. Non-Returnable Items

Certain items are non-returnable, including:

  • Downloadable software products
  • Services that have been completed
  • Items not in their original condition, damaged, or missing parts

5. Exchanges

If you need to exchange an item, please contact our customer service team. Exchanges are subject to product availability.

6. Refunds for Services

Refunds for services rendered will be considered on a case-by-case basis. If you are not satisfied with the service provided, please contact our customer service team to discuss your concerns and potential resolutions.

7. Contact Information

For any questions or concerns about our return policy, please contact us at:

Privacy Policy for SBO

1. Introduction

SBO is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

  • Personal Information: When you create an account, make a purchase, or contact us, we collect personal information such as your name, email address, phone number, and payment details.
  • Usage Data: We collect information on how you interact with our website and services, including your IP address, browser type, pages visited, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information.

3. How We Use Your Information

We use your information for various purposes, including:

  • Providing and Improving Services: To provide and maintain our services, process transactions, and improve our offerings.
  • Communication: To contact you with newsletters, marketing materials, and other information that may be of interest to you.
  • Customer Support: To provide customer support and respond to your inquiries.
  • Analytics: To analyze usage patterns and improve our website and services.
  • Compliance: To comply with legal obligations and protect our rights.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access and obtain a copy of your personal information
  • Rectify any inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to the processing of your information
  • Data portability

To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

By using our website and services, you consent to our return and privacy policies. Thank you for choosing SBO.